AI solutions · Custom software

Answers for your team
from your own documents

Staff ask a question in plain words and get an answer from your own handbook, policies or menus, with a link to where it came from.

Team knowledge assistant

Custom software

Answers staff questions from your own documents, with a link to the source.

  1. Staff askA question in plain words
  2. Searches your docsHandbook, policies, menus
  3. Answers with sourcesLinks to the right page
  4. Gaps loggedQuestions it could not answer

Works withGoogle Drive or SharePoint · A web tool or team chat · Your own AI account

In short

What it does

The knowledge assistant is a private tool for your team. It reads the documents you choose, such as your staff handbook, procedures, menus, price lists or product details. When someone asks a question, it finds the relevant parts and answers with a link to the source. If the answer is not in your documents, it says so instead of guessing, and logs the question so you can fill the gap.

What stays in your control

  • It only uses the documents you choose.
  • Only your team can use it.
  • It says when it does not know, and shows its sources when it does.

How it works

Step by step

What happens each time it runs, from start to finish.

  1. 1

    Choose the documents

    Pick the folders it can read, in Google Drive, SharePoint or a shared folder.

  2. 2

    Staff ask a question

    On a simple web page or in your team chat, in their own words.

  3. 3

    It finds the right passages

    It searches your documents for the parts that answer the question.

  4. 4

    It answers with sources

    A short answer, with links to the documents it used.

  5. 5

    Gaps are logged

    Questions it could not answer are listed, so you know what to write down next.

How it helps

What changes for your team

Results depend on your volume and how your team works. We talk through what to expect before you decide.

01

Fewer interruptions

Managers answer the same questions less often.

02

Faster onboarding

New staff find answers without waiting for someone to be free.

03

More consistent answers

Everyone works from the same documents.

04

Better documents

The gap log shows what your team needs written down.

Examples

Businesses it suits

A few of the ways it can be shaped. Your version is built around your tools and how your team works.

  • Restaurants and hotels

    Opening checklists, recipes and allergen sheets, with the source page shown so staff can confirm.

  • Clinics

    Front desk policies, booking rules and forms. Admin questions only, never medical advice.

  • Shops

    Product details, returns rules and supplier contacts.

  • Agencies

    Brand guidelines, client processes and templates.

  • Property managers

    Building rules, contractor contacts and standard letters.

  • Businesses with several sites

    The same procedures, answered the same way at every location.

What it runs on

  • Google Drive or SharePoint
  • A web tool or team chat
  • Your own AI account
About your accounts

What we need from you

  • The documents you want it to use
  • Who should have access
  • Where your team will ask: a web page or team chat

Ways to extend it

  • A customer-facing version for your website
  • Answers in more than one language
  • Different documents for different roles

Pricing

from S$1,200 /project

Fixed quote after an initial call. 50% to start, 50% on handover. Includes 30 days of fixes. Optional maintenance from S$150/month. AI usage is billed to your own AI account.

It is set up to answer only from your documents and to show its sources. When it cannot find an answer, it says so.

Only the people you give access to. The tool runs in your own accounts, and the AI is used through your own AI account.

It reads them again on a schedule, so answers follow your latest versions.

More examples

Other systems we build

All AI solutions

Checks forms, contracts or submissions against your checklist and flags what is missing.

  1. Add a filePDF, Word or a scan
  2. AI reads itFinds the key details
  3. Checked against your listItem by item
  4. Clear reportWhat is there, what is missing

Works withA desktop app or web tool · Your own checklist · Your own AI account

Turns job notes into a priced quote from your own price list.

  1. Job detailsNotes from a call or visit
  2. AI matches itemsFrom your own price list
  3. Quote draftedItems, totals and terms
  4. You check itEdit, then send as a PDF

Works withYour price list · A web tool in your hosting account · Your own AI account

Have a task in mind?

Tell us which task takes up your team's time. We reply within 2 working days with what we could build.

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