One tool for the whole job, from booking to paid
Orbitline brings scheduling, dispatch, customer updates, invoices and reports into one place. The office works on the web. Technicians work from the app on their phone.
The five parts of Orbitline
Plan the week in minutes
See each technician's week, or the whole team's. Book a job in a few clicks, then drag it when plans change. Thursday here is the same day as the board on our home page.
- Repeat jobs weekly, monthly or yearly
- Block out time off, training and travel
- Spot gaps in the day at a glance
Send the right person every time
Orbitline shows who is free, who is nearby and who is set up for the job. People without the right skills cannot be booked by mistake.
- Live status for every technician
- Skills and areas set for each person
- Route planning for the day's jobs
Keep customers in the loop without a phone call
Texts and emails go out at each step, in your words and under your name. Replies land on the job, not in someone's personal phone.
- Booking, reminder and on-the-way messages
- Customers reply to confirm or change a time
- Every message saved on the job record
Get paid before you leave the job
The job sheet becomes the invoice. Technicians add parts, the customer pays on the spot, and it all goes to your accounting app.
- Quotes that turn into jobs in one click
- Card or bank payment on site, or by link
- Polite reminders for unpaid invoices
Know how the week went
Simple reports show jobs done, time on site and money in. Filter by technician, job type or area.
- A weekly email summary for owners
- Export to a spreadsheet at any time
- Compare this month with last month
Connect the tools you already pay for
What connects, how it connects and which plan it needs. Search for the kind of tool you use, or filter by type.
Accounting app
Two-way sync of invoices, payments and tax codes with the main small-business accounting apps.
MoneyBuilt in, Team planCard payments
Tap or insert a card on the technician's phone, or send a payment link with the invoice.
MoneyBuilt in, every planBank feeds
Match incoming bank transfers to open invoices and mark them paid.
MoneyVia your accounting appCalendar
Two-way sync between each technician's jobs and their work calendar.
Calendar and messagesBuilt in, every planEmail
Send quotes, invoices and updates from your own business address.
Calendar and messagesBuilt in, every planText messages
Booking and on-the-way texts from your business number. Charged at cost.
Calendar and messagesBuilt in, every planOnline booking
A booking page for your website that only offers real free time.
CustomersBuilt in, Team planCustomer records
Keep contacts and job history in step with your sales and customer tool.
CustomersVia webhooks, Pro planWebsite forms
Turn enquiries from your website into draft jobs for the office to check.
CustomersBuilt in, every planMaps and traffic
Directions, drive times and live traffic for every route.
OperationsBuilt in, every planFiles and photos
Save job photos, forms and certificates to your shared drive.
OperationsBuilt in, Team planPayroll and timesheets
Export hours on site and travel time as a timesheet file each week.
OperationsExport, every planWebhooks and API
Connect your own tools with our open API and event webhooks.
OperationsBuilt in, Pro planSingle sign-on
Staff sign in with your company accounts, and you remove access in one place.
OperationsBuilt in, Pro plan
No integrations match that search. Try a type of tool, such as payments or calendar.
Built for the office and the van
The same jobs, two views. Changes in the office show on the technician's phone in seconds, and the other way round.
For the office: a clear view of every job and van
Planners, owners and finance work in the web app.
- The dispatch board and weekly schedule
- Customer records and full job history
- Quotes, invoices and payments
- Reports by technician, job type and area
For the van: everything a technician needs on one phone
Technicians use the mobile app on their own or company phones.
- Today's jobs with directions and notes
- Checklists, photos and customer signatures
- Parts used, invoices and payment on site
- Works with a weak signal and syncs later
Your customer data stays yours and stays safe
Roles and permissions
Choose who can see prices, edit jobs or send invoices.
Daily backups
We back up your account every day and keep copies for 30 days.
Export at any time
Download customers, jobs and invoices as spreadsheet files whenever you like.
Help from real people
Our support team answers by email and chat on weekdays.
Try it with your own jobs
Start a 14-day trial, or book a demo and we'll set it up with you.